This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-877-774-8592.
These websites and contacts can act as your own Medicare guide.
1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week
CMS is the Federal agency that administers the Medicare program. Use this resource to learn more about eligibility, coverage and plans.
The SSA provides information about Medicare eligibility and on the low income subsidy (LIS) “Extra Help” for the Part D drug program. You can also request a replacement Medicare card, change your name or address and report a death.
This resource is for veterans or those who have served in the U.S. Military.
1-877-772-5772 or your local office
If you have benefits from the RRB, you can call them to check eligibility, learn about payment benefits, enroll in Medicare, replace your Medicare card or report a death.
Medicaid is a joint Federal and state program that helps pay medical costs for those requiring financial assistance.
The Illinois Department of Healthcare and Family Services (HFS) helps those who qualify for Medicaid pay for health care coverage
Illinois Department on Aging is a state program that offers free health insurance counseling to people with Medicare.
The official U.S. government Medicare handbook has a summary of Medicare benefits, rights and protections and answers to many questions about Medicare.
The official U.S. government Medicare website glossary explains terms in the Medicare program.