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When you first sign up for an HMO health plan, you choose, or are assigned, a primary care physician (PCP) who's part of a medical group/independent practice association (MG/IPA).
Each person on your plan can pick their own PCP. PCPs typically focus on general internal medicine or family medicine. Women and girls can choose an OB/GYN or a WPHCP as their PCP. Older adults can choose a geriatric doctor. Children can have a pediatrician as their PCP.
An HMO health plan offers:
If you are retiring soon, talk with your human resources department or benefits administrator about Medicare options available through your employer or union.
If you are a retiree group Medicare plan member and need assistance with recent enrollment, the status of a claim, or have questions, please call the Customer Service number listed on the back of your member ID card.
We’re open between 8:00 a.m. – 8:00 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.