This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-877-774-8592.
Medicare must approve your enrollment before you are officially a member. This generally takes about 10 business days.
Within 10 days of getting your enrollment form, we’ll send you an acknowledgement letter. After your enrollment is approved by Medicare, you’ll get a confirmation letter that includes your ID card. Share your new ID card with your primary care provider (PCP) and your pharmacist so they have your correct information.
You should receive your welcome kit in the mail a couple of weeks after your ID card. It includes the formulary, Evidence of Coverage and other helpful information.
We will call to welcome you to the plan. We’ll ask you if you have questions about your benefits or if you have special needs we should know about. We may ask you a few basic health questions, help you set up your Annual Wellness Exam, and talk more about the Rewards & Incentives program.
If you haven’t already, search for in-network providers to choose a primary care provider (PCP) who is in your plan’s network. Set up your Annual Wellness Visit with your provider once your coverage is active.
This checklist is a great tool to help you cover all the bases with your provider. Print it out and take it to your appointment.